What This FAQ Covers and Why It Matters
This page exists because real questions deserve real answers — not redirects or vague gestures. We have organised everything around the moments where you are most likely to need clarity: opening your account, sending a deposit from your DANA or OVO wallet, reading your transaction history, and knowing where to turn when something does not go as expected. Each answer reflects how
the platform actually works, not a generic help template. Players in Tangerang and across Indonesia ask the same handful of questions, and we have written the answers the way we would explain them to someone sitting across from us. Where an answer depends on local law or eligible region status, we say so directly. DANA, OVO, and GoPay are the three wallets
we support for deposits and withdrawals, and most of the payment questions below reference one of them specifically. If your question is not listed, our support team can pick it up from there.
- DANA
- OVO
- GoPay