Reference

How rajacua Handles Your Personal Data

Your account data — including the wallet details you connect through DANA, OVO, or GoPay — is handled under a clear set of rules we keep consistent across every session.

Data collected only as neededDANA, OVO, GoPay wallet privacyAccount deletion on requestNo data sold to third partiesAvailable where local law permits

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or remove your personal data, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email at our listed support address, or through the in-app help menu on mobile. We aim to acknowledge privacy requests promptly and will confirm the outcome once the action is complete. Players in Bekasi and Tangerang use the same contact paths — there is no regional queue.

DATA HANDLING PRACTICE

How We Protect and Manage Account Data

Data security on rajacua runs across four practical areas: how we store it, how we use cookies, how we secure your account, and how long we keep it. Each area has a clear rule we follow consistently — not a vague policy statement, but an operational practice applied to every account regardless of which wallet you use.

Storage and Encryption

Account data — including linked DANA, OVO, and GoPay wallet references — is stored on access-controlled servers using encryption at rest. Only authorised systems and staff can access it.

Cookies and Session Data

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. You can manage or clear these in browser or device settings without affecting your wallet links.

Account Security and OTP

Login and withdrawal actions trigger an OTP verification step sent to your registered contact. This means even if your password is compromised, wallet withdrawals need a second confirmation from you.

Retention and Deletion

We keep transaction data for as long as required under applicable law. Account profile data is removed within a defined period after you close your account and submit a deletion request through support.

What We Collect and Why It Matters

rajacua Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on rajacua, we collect the information needed to run your account securely — your registered name, contact details, and the e-wallet identifiers you link for deposits and withdrawals via DANA, OVO, or GoPay. We also record session activity such as login

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timestamps, device type, and browser data. This data helps us verify your identity, process wallet transactions, and flag unusual account behaviour before it becomes a problem. We do not sell your data to advertisers or unrelated third parties. Data shared with payment processors — for example
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when a GoPay or OVO transfer is initiated — is limited to what those processors need to complete the transaction. Cookies and local storage are used to keep your session active and remember your lobby preferences across visits. You can clear these through your browser or
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device settings at any time without closing your account. Retention periods vary by data type: transaction records are kept for as long as required under applicable local law and the terms of our payment processing agreements. Account profile data is held while your account remains active
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and for a defined period after closure. Availability of this service depends on local law and eligible regions, and our data practices apply within those parameters.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Policy Questions

These are the questions we hear most often about how we handle your data. If something is not covered here, reach out through the support channels listed above and we will respond to your specific situation.

We collect your name, contact details, and the wallet identifiers you register — DANA, OVO, or GoPay. We also log device type, session timestamps, and login activity to keep your account secure.

Wallet data is shared only with the payment processor handling your specific transaction. We do not pass it to advertisers, analytics firms, or unrelated third parties under any circumstances.

Send a data access request through live chat, email support, or the in-app help menu. Include your registered email. We will confirm what data we hold and provide it in a readable format.

Yes. Submit a deletion request through our support channels after closing your account. We will remove your profile data within the period set by our retention policy, subject to legal record-keeping requirements.

Transaction records are kept for as long as required under applicable local law and our payment processor agreements. The exact period depends on the regulation in force for your eligible region.

Inactive accounts retain data until you request deletion or a mandatory retention period expires. Submit a closure and deletion request through support to start the removal process for your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Gamesrajacua Casino InfoTerms & Conditions

How rajacua Handles Your Personal Data

How to Reach Us About Your Data

How We Protect and Manage Account Data

Storage and Encryption

Cookies and Session Data

Account Security and OTP

Retention and Deletion

Your Privacy Policy Questions

01 What personal data does rajacua collect when I open an account?

02 Is my DANA, OVO, or GoPay wallet data shared with anyone?

03 How do I request a copy of the data rajacua holds about me?

04 Can I ask rajacua to delete my account data?

05 How long does rajacua keep my transaction history?

06 What happens to my data if I stop using my account?

Privacy Policy

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